TranslateSocial Values Report 2025–26 | Theme 5: Optimising an Efficient and Sustainable Organisation
Care on the Go: Digital Innovation Strengthening Community Care
In Pocklington and Ryedale, Community Services teams are reshaping how care is delivered by introducing Brigid, a mobile extension of our electronic patient record that gives clinicians secure, real‑time access to patient records wherever they are.
For clinicians covering large rural areas, having a mobile device that updates records instantly has changed the pace and quality of their working day. Notes can now be completed during visits rather than afterwards, reducing delays and ensuring the whole team can see the most current information. This immediacy strengthens continuity of care, reduces the risk of errors, and creates a safer, more responsive service for patients.
Dedicated observation templates have further improved the clarity and consistency of clinical documentation, making vital sign recording quicker and more reliable. Moving away from paper notes has removed duplication and variation, freeing staff to spend more time focused on the people they support.
Clinicians can also upload photos taken during a visit directly into the patient record, enabling faster assessment and reducing the need for follow‑up appointments or delays in treatment. This simple shift is already helping teams act sooner, communicate more effectively, and deliver care that is both efficient and deeply person‑centred
By modernising the tools our teams use every day, we are building a community service that is more connected, more efficient and more aligned with the needs of local people. Through innovations like this, we continue to honour our commitment to creating long‑term social value for the communities we serve.
Measure of success
Mobile documentation can save clinicians an average of 20–30 minutes per shift
“I have found Brigid really useful for the patient list of daily visits. I can go straight out to patients from home without logging on or going into the office, making working time more efficient. I can also quickly check which care plans are due for each visit.” District Nurse from Pocklington
Keeping Spending Local
The Trust continues to strengthen its commitment to keeping spending local, recognising the important role this plays in supporting communities, driving economic growth and delivering wider social value. By working with local suppliers, the organisation ensures that investment made through procurement has a direct and lasting impact on the areas it serves.
Building strong, long-term relationships with local businesses remains a priority. These partnerships are underpinned by a shared understanding of the Trust’s infrastructure, services and community needs, enabling suppliers to deliver responsive, high quality support while contributing to the local economy.
The Trust actively creates opportunities for local businesses to engage in procurement processes. This includes early market engagement to raise awareness of upcoming opportunities and ensure local suppliers are well positioned to participate. Where possible, larger contracts are broken down into smaller, more accessible lots, enabling small and medium sized enterprises to compete more effectively and benefit from public sector investment.
Collaboration with other public sector organisations, including NHS partners and local authorities, further strengthens this approach. By working together, opportunities are opened up to a broader range of local suppliers, helping to build a more resilient and sustainable local supply chain.
Social value and sustainability remain embedded throughout the Trust’s procurement processes. Suppliers are encouraged to demonstrate how they will contribute to local communities, whether through employment opportunities, environmental sustainability or wider social impact. This ensures that procurement decisions not only deliver value for money, but also contribute to the Trust’s wider commitment to supporting inclusive growth and community wellbeing.
This approach delivers social value by supporting local businesses, creating employment opportunities and reinvesting in the local economy. By keeping spending within the communities it serves, the Trust is helping to build stronger, more sustainable local systems that benefit both people and place.
Measure of success
£32,581,570 spent with local suppliers and businesses over 2025/26
Keeping Investment Local Through Partnership
Our commitment to working with local suppliers is helping to create social value that extends beyond healthcare, supporting local businesses, strengthening professional networks and contributing to the regional economy.
One example is the Trust’s long standing partnership with ACA, a Beverley based architectural practice that has worked with the Trust since the company was established in 2014. Each year, ACA supports a number of healthcare projects across the Trust, providing a consistent programme of work while building specialist expertise in healthcare design.
The partnership has enabled ACA to grow its reputation within the healthcare sector while also strengthening relationships with local contractors, consultants and delivery partners across the region. This collaborative approach supports local employment, retains investment within the area and helps develop a stronger local supply chain connected to NHS projects.
A key example during the year was the redevelopment of County Hall in Beverley, where part of a historic civic building was transformed into a modern healthcare hub for Children’s Services, Community Outpatients and agile workspace.
Working closely with Trust teams, ACA led the design and stakeholder engagement process, helping to balance clinical requirements, patient experience and estate efficiency within a constrained existing building and budget. The project focused on creating flexible, futureproofed spaces that can adapt to changing models of care while improving access to community based services closer to where people live.
The completed facility has created a welcoming and inclusive environment for patients, families and staff, while also demonstrating how existing local assets can be repurposed to support modern healthcare delivery in a sustainable and cost-effective way.
Through partnerships like this, the Trust is helping create wider social value by supporting local businesses, investing in regional expertise and ensuring that NHS spending continues to benefit the communities it serves.
“Working with the Trust has given us the opportunity to contribute to projects that have a real impact on local communities, while also helping us grow as a local business and strengthen partnerships across the region.”
Alex Caruso, Managing Director & Principal
