Contact Us

Get Urgent Help Here

 

General Enquiries

Humber Teaching NHS Foundation Trust
Trust Headquarters
Willerby Hill
Beverley Road
Willerby
HU10 6ED

Tel: 01482 301700

Email us using our online contact form (please do not use this form to contact us in a mental health crisis, use the numbers mentioned above)

Complaints

Trust HQ
Willerby Hill
Beverley Road
Willerby
HU10 6ED

Tel: 01482 303930
Email: HNF-TR.complaints@nhs.net

Accessing Adult and Older People's Mental Health Services

(24 hours per day/7 days per week/365 days per year)

Please call 01482 301701 then please listen to the options and choose the appropriate one.

Accessing the Crisis Pad

The Crisis Pad provides a sanctuary for adults aged 18+ who are in emotional distress. The opening hours are 6pm-2am 7 days per week. It is located at St Andrew’s Place, St George’s Road, Hull and is provided for residents of Hull and East Riding. The service is provided by our sub-contractor, Humbercare.  Access to the Crisis Pad is through the telephone number above. Click this link to access a leaflet which provides further details.  

Humber Young Peoples Urgent Mental Health 24/7 Helpline – 01482 301701 option 2

This helpline offers mental health support and advice for young people up to the age of 18 years in urgent need of help.  It is available 24 hours a day, seven days a week.

The service is also available for family members, carers and professionals who are concerned about a young person.

You will speak to Call Handlers who are experienced in talking to young people and adults in distress and provide guidance to help you manage the situation and your feelings.  They have information on all the health, social and voluntary services available to support you. They will refer to these services or make an appointment if this is needed. They may also decide you need a crisis response from our CAMHS Crisis Team.  If this is the case the CAMHS Crisis Team will contact you to agree what support you need which could include a visit to your home from one of our CAMHS Crisis Clinicians.

Accessing Child and Adolescent Mental Health Services (CAMHS)

We provide two Contact Points dependent on whether the young person has a Hull or East Riding GP. We accept telephone referrals from parents/families and young people aged 16-18 years and by on-line referral form for professionals. If a young person is not currently registered with a GP you can telephone either Contact Point who will be able to advise you.

Both Contact Point teams can be contacted between 9am and 5pm weekdays excluding bank holidays.

Hull Contact Point – 01482 303688

East Riding Contact Point – 01482 303810

Humber CAMHS website http://camhs.humber.nhs.uk/

Please click here for the direct link to the on-line referral form page:  http://camhs.humber.nhs.uk/professionals/#2

Media enquiries/Communications Team

Tel: 01482 389297
Email: HNF-TR.ContactUs@nhs.net

Victoria House

Please find below the phone numbers for services based at Victoria House:

Main reception: 01482 617980 

Speech and Language Therapy: 01482 617758

Psychology: 01482 617771

Specialist Psychotherapy: 01482 389174

Psychological Medicine: 01482 617735

Children’s Physiotherapy: 01482 617957

Children’s Occupational Therapy: 01482 617936

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