Community Services Single Point of Contact (SPOC)

    For all Community services (Specialist and core) across Whitby, Scarborough, Ryedale and Pocklington.

    New Single Point of Contact (SPOC) for Humber Teaching NHS Foundation Trust Community Services – 18 April 2023

    On 18 April 2023, the contacts for all GPs, patients, carers, social services, acute trusts and all other Community Service users in Whitby, Pocklington and Scarborough and Ryedale will merge into a Single Point of Contact for the Trust’s Community Services.

    This change will provide a SPOC for all neighbourhood care teams. The refined process will:

    • Provide an improved service for both patients and staff, and a greater continuity of care
    • Deliver increased referral efficiencies within a single referral protocol

    The new SPOC will not impact provision of care. Existing patients receiving community care will be issued with the new SPOC information.

    How to access the service

    Access the referral form for referrals to all services from the download section below.

    Contact details

    Single Point of Contact
    Tel: 01653 609609 
    Email: hnf-tr.csspoc@nhs.net