Stress Awareness Week: Emotional Wellbeing Service

Published: 05 November 2021 to 31 December 2098

Our Emotional Wellbeing Service is a talking therapy service for communities in the East Riding.

This service can support individuals and their mental health in many ways, such as with guided self- help, Cognitive Behavioural Therapy (CBT) and counselling. Options are tailored to the individual’s needs and will be discussed when beginning to work with the service, to see which one is best for you.

About the Emotional Wellbeing Service

The treatment you receive and how this will be delivered will be decided in your assessment with us and will be with a trained therapist. There may be therapy tasks to do at home prior to your next session which will be agreed between you and your therapist.

Treatment is delivered in a variety of ways, offering a range of remote treatment delivery methods which are evidenced to produce positive results;

  • Digital online
  • Telephone
  • Webcam – online face to face
  • Face to face (restricted availability)

Our website:

How to access the service

Self-refer by calling: 01482 335451. We will take the necessary details, for example your address and date of birth and we will support you in making an appointment to speak to a member of the team.

Good to know: Our team is available from 8am – 6pm, Monday to Friday.


Online: You can go online to refer into the service by visiting

Good to know: You will be asked to complete some questionnaires on how you are feeling and provide some brief details about your circumstances.


Text: Text talk to 60163.

Good to know: this will send you a link to the website.


GP referral: You can speak to your GP about the service.

Good to know: If they think this is the right service for your needs, they can make a referral into the service for you.


Get to know our staff

Cognitive Behavioural Therapist

“My role as a High Intensity Cognitive Behavioural Therapist involves working with patients with moderate to severe depression and/or anxiety disorders. I also work with long term physical health conditions to build better quality of life whilst living with a health condition. CBT Therapists provide patients with ways of understanding the problem and what is maintaining it and then how to break this cycle using evidence-based treatment protocols, which are different dependent on the presenting problem. I love my role working with patients because, in my opinion, there’s nothing better than instilling hope for the future and working as a team with patients to fulfil their goals. I believe in the approach I have been trained in because I have seen it be so useful for so many people, and I love adapting this to each individual. Seeing patients become their own therapist towards the end of our work is the best part of my job.”

Psychological Wellbeing Practitioner

“I currently work as a Psychological Wellbeing Practitioner. I support patients presenting with low mood and anxiety by educating them in low intensity CBT techniques, so that they can feel better able to control and manage their mental health. I thoroughly enjoy seeing how patients progress throughout their treatment and make positive changes within their lives, it feels good to be a small part of that.”


“Sometimes it may not be clear to us what is at the root of our feelings of stress and/or anxiety. Counselling can provide safe space to explore what is going on in our lives, how we are feeling about it and what we would like/need to change in order to feel better. I like my role as a Counsellor as I facilitate clients’ reflecting on their emotions and experiences so they can gain more clarity about how to move forward.”

Employment Advisor

“As Employment Advisors, we support people receiving treatment in the Emotional Wellbeing Service by providing practical advice and interventions to help them find, return or to remain in employment. Being in employment can benefit someone’s mental health by having routine, social interaction, a purpose and having stability.

For many people we work with, it’s about receiving the right support and regaining their confidence. Becoming an Employment Advisor has been really rewarding for me as I support individuals to realise their potential and capabilities, which they thought they had lost when their confidence had diminished due to their mental health. Knowing my support and knowledge can be used to create opportunities and change people’s perspective on their employment situation is a real highlight of my role.”


Feedback from service users

Really good therapist. Worked well with my strengths. Holistic approach rather than one size fits all approach”.

“Very empathetic, supportive and relevant to my needs”.

“Helped me to find a completely different way of thinking and tools to help myself with support”.

  • Summary: