Contact Us

Contact Us

Do you need mental health help now? CLICK THIS LINK

Accessing Adult and Older People's Mental Health Services

(24 hours per day/7 days per week/365 days per year)

Please call 01482 301701 then please listen to the options and choose the appropriate one.

Accessing the Crisis Pad

The Crisis Pad provides a sanctuary for adults aged 18+ who are in emotional distress. The opening hours are 6pm-2am 7 days per week. It is located at St Andrew’s Place, St George’s Road, Hull and is provided for residents of Hull and East Riding. The service is provided by our sub-contractor, Humbercare.  Access to the Crisis Pad is through the telephone number above. Click this link to access a leaflet which provides further details.  


Humber Young Peoples Urgent Mental Health 24/7 Helpline– 01482 301701 option 2

Hull & East Riding Contact Point is happy to be working alongside Hull & East Yorkshire Mind  who are providing an Information and Advice Line

If you or someone you know is feeling down, please remember that you are not alone and we are here for you 24 hours a day. We are here to provide information, advice or support to children, young people or their parent carers.

If you would like more information please call Freephone 0800 1380990, local number 01482 240133 or text 07520633477.  You can also email us on,  or message us on Facebook @MindHEY.


Accessing Child and Adolescent Mental Health Services (CAMHS)

We provide two Contact Points dependent on whether the young person has a Hull or East Riding GP. We accept telephone referrals from parents/families and young people aged 16-18 years and by on-line referral form for professionals. If a young person is not currently registered with a GP you can telephone either Contact Point who will be able to advise you.

Both Contact Point teams can be contacted between 9am and 5pm weekdays excluding bank holidays.

Hull Contact Point – 01482 303688

East Riding Contact Point – 01482 303810

Humber CAMHS website

Please click here for the direct link to the on-line referral form page:


General enquiries (if you need mental health help now, please visit

Patient Advice and Liaison (PALS) and Complaints

Trust HQ
Willerby Hill
Beverley Road
HU10 6ED

Tel: 01482 303930


Media enquiries/Communications Team

Tel: 01482 389297


Trust HQ contact details

Humber Teaching NHS Foundation Trust
Trust Headquarters
Willerby Hill
Beverley Road
HU10 6ED

Tel: 01482 301700

Email us using our online contact form (please do not use this form to contact us in a mental health crisis, use the numbers mentioned above)

Victoria House

Please find below the phone numbers for services based at Victoria House:

Main reception: 01482 617980 

Speech and Language Therapy: 01482 617758

Psychology: 01482 617771

Specialist Psychotherapy: 01482 389174

Psychological Medicine: 01482 617735

Children’s Physiotherapy: 01482 617957

Children’s Occupational Therapy: 01482 617936