Patient Safety Logo
Contact Us

Contact Us

Do you need mental health help now? CLICK THIS LINK

Accessing Adult and Older People's Mental Health Services

(24 hours per day/7 days per week/365 days per year)

Please call 01482 301701 then please listen to the options and choose the appropriate one.

Accessing the Crisis Pad

The Crisis Pad provides a sanctuary for adults aged 18+ who are in emotional distress.  The opening hours are 6pm-2am 7 days per week.  It is located at St Andrew’s Place, St George’s Road, Hull and is provided for residents of Hull and East Riding.  The service is provided by our sub-contractor, Humbercare.  Access to the Crisis Pad is through the telephone number above.  Click this link to access a leaflet which provides further details.  

Accessing Child and Adolescent Mental Health Services (CAMHS)

Contact Point provides a single point of access to CAMHS services. It has been designed to make it easier for young people and their families to access our services.

Contact Point is available from 9am until 5pm, Monday to Friday.


01482 303688

East Riding of Yorkshire

01482 303810

If you need urgent help when the office is closed and you do not already have a key worker please dial 111 to access your GP out of hours.

CAMHS Crisis Team

Our Child Adolescent Mental Health Service (CAMHS) crisis team covers Hull and the East Riding and operates 24 hours a day, 7 days a week. This service is for young people (under 18) who are experiencing emotional distress and are struggling to cope.

Call: 01482 301701 option 2


General enquiries (if you need mental health help now, please visit

Patient Advice and Liaison (PALS) and Complaints

Trust HQ
Willerby Hill
Beverley Road
HU10 6ED

Tel: 01482 303930


Media enquiries/Communications Team

Tel: 01482 389116

Out of Hours

This service is only for those who cannot wait until normal doctor's surgery hours - if you require general medical advice please telephone 111 (NHS 111).

If you do need medical attention when your doctors is closed (from 6pm to 8am weekdays and all day during weekends and bank holidays), please call Freephone 0300 3300 804 or 111.

For more information, please visit our Out of Hours service page.

Trust HQ contact details

Humber Teaching NHS Foundation Trust
Trust Headquarters
Willerby Hill
Beverley Road
HU10 6ED

Tel: 01482 301700

Email us using our online contact form (please do not use this form to contact us in a mental health crisis, use the numbers mentioned above)

Victoria House

Please find below the phone numbers for services based at Victoria House:

Main reception: 01482 617980 

Autism: 01482 617912

Speech and Language Therapy: 01482 617758

Psychology: 01482 617771

Hull Children’s Community Team Learning Disabilities: 01482 617880

Specialist Psychotherapy: 01482 389174

Psychological Medicine: 01482 617735

Children’s Physiotherapy: 01482 617957

Children’s Occupational Therapy: 01482 617936

Improving health and wellbeing
Logo: Mindful Employer Logo: NHS UK NHS Smokefree pledge

© Humber Teaching NHS Foundation Trust |