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East Riding exceeding targets for referrals for innovative new service

East Riding exceeding targets for referrals for innovative new service
14 March 2019

The number of East Riding residents referring to the new Social Prescribing Service are smashing set healthcare targets with over 2,500 referrals made since its launch in May 2018.

With the service growing from strength to strength, the service is launching its first ever Social Prescribing Day on 14 March to raise awareness of the service.

Humber Teaching NHS Foundation Trust were awarded the lead contract from the East Riding of Yorkshire Council last year in a bid to help people tackling non-medical issues without needing medical assistance.

Comprising of four elements, the service seeks to help identify, support and improve individual resilience, health and wellbeing for the future with Community Link Workers taking up residency in GP practices.

Natalie Belt, Contract Lead for the Trust said: “We are celebrating the first social prescribing day on a high having been the first nationally to mobilise and offer a service like ours to the East Riding community.

“To provide personal, life changing support to thousands of residents is beyond words; the support community link workers offer patients is second to none and I’m incredibly proud to report that the service has achieved 100% satisfaction from service users.”

The service works via referrals to a Community Link Worker who are based in every general practice in East Riding and connects community groups, organisations and support systems together to provide wrap around help.

Natalie said: “The Community Link Workers aim to work with everyone and cover a huge range of topics including debt and welfare support, relationships issues, loneliness, bereavement and general wellbeing needs.

“The focus of our work is to reduce pressures in the service that really have specialisms like general practice, primary care, social care and acute hospital services.

“If we can look to improve someone’s physical and mental wellbeing by identifying pressures, we can help make changes that will fundamentally impact on their overall wellbeing and at the same time, free up core, front line medical services for those who need it.”

Organisations involved in the network include Hull and East Yorkshire Mind, the Smile Foundation and the East Riding of Yorkshire Council's Sport, Play and Arts Service.

“This process has demonstrated true joined up working with four, very different organisations coming together to deliver an innovative service which makes a difference to residents and our local front line healthcare services.

“To celebrate our achievements and mark Social Prescribing Day we have produced a video summarising one of our success stories. There are too many to mention in one video but we are proud to share as many as we can and we hope to change more lives and reach more people as it develops.”

Community link workers are based in every general practice in East Riding, however you don’t have to be referred via the practice you can seek the help of a link worker by self-referring or by calling 0800 9177752, via the social care teams, hospital discharge teams or any professional who may feel a referral to the service would be of benefit to you.

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