Humber Teaching NHS Foundation Trust maintains "Good" rating from CQC

Humber Teaching NHS Foundation Trust maintains "Good" rating from CQC
14 May 2019

Humber Teaching NHS Foundation Trust maintains "Good" rating from CQC

Humber Teaching NHS Foundation Trust has maintained its “Good” rating, with “Outstanding” features, after being inspected by the Care Quality Commission (CQC).

The health watchdog carried out an inspection of the Trust, which provides a broad range of community and inpatient services to over 800,000 people across Hull, East Riding and North Yorkshire.

Inspectors awarded a rating of “Good” to the Trust for being well-led, effective, caring and responsive; and “Outstanding” for their services to support young people who are at risk at developing mental health problems.

The Social Mediation and Self-Help (SMASH) programme is a group-based programme which takes referrals from schools. Working with  people aged 10-16 years who may be at risk of developing mental health problems, this project is a unique collaboration between the Trust and the SMASH programme which works with a wide range of partners across health, social care, communities, education, young people and families.

SMASH has received national recognition from Thrive, Royal College of Psychiatrists and Young Minds and was also selected as a finalist in the HSJ Innovation in Mental Health Award in 2018.

Chief Executive Michele Moran said: “To be acknowledged for the hard work we have done to maintain and improve the quality of our services is a wonderful accolade for the Trust, and I would like to thank all of our staff who work tirelessly to deliver the best care possible.

"Together we have worked very hard to act upon feedback from previous inspections to ensure that we are learning and growing consistently in order to deliver high quality services in all of our areas.

“To be recognised as “Outstanding” in some key areas is absolutely fantastic and shows how far we have come.

“We recognise that there is more work to do, but I am confident the quality improvement work we are committed to as a whole organisation will make us as one of the best care providers in the region.”

The latest assessment saw the safety of acute wards for adults of working age and psychiatric intensive care units improve from “Requires improvement” to “Good”, along with mental health crisis services and health-based places of safety improving to “Good” for being safe and well-led.

Additionally, inspectors found the Trust had a clear vision and strategy of quality and patient safety with staff involved well in supporting and helping to direct developments.

Staff across the Trust were also seen to treat patients with dignity and respect in a compassionate manner with it being noted that they knew how to deliver care in support of their patients’ individual needs.

The report also highlighted examples of "outstanding practice" in the areas of patient feedback and engagement, self-harm and suicide prevention work and the redesigning of acute pathways to reduce out of area transfers for acute admissions.  

Overall, the report highlighted that patient feedback was positive and they felt involved in their care and treatment decisions.