Who We Are and What We Do

The National Health Service (NHS) provides the majority of healthcare in England. The NHS began on the 5 July 1948 with the National Health Service Act 1946.

The NHS is largely funded from general taxation including a proportion from National Insurance payments. The UK government department responsible for the NHS is the Department of Health and is supported by 28 agencies and public bodies.

Clinical commissioning groups (CCGs)

Clinical commissioning groups replaced primary care trusts (PCTs) on April 1 2013. CCGs are clinically led statutory NHS bodies responsible for the planning and commissioning of healthcare services for their local area. CCGs members include GPs and other clinicians such as nurses and consultants. They are responsible for about 60% of the NHS budget and commission most secondary care services such as:

  • planned hospital care;
  • rehabilitative care;
  • urgent and emergency care (including out-of-hours);
  • most community health services;
  • mental health and learning disability services.

The two CCGs which cover Hull and the East Riding of Yorkshire areas are the Hull CCG and the East Riding of Yorkshire CCG.  

Organisational structure

The Trust is led by a Board, comprising a Chairman, Chief Executive, five non-executive directors, four executive directors and one Director.

The Board’s main responsibilities are to:
- ensure high quality care;
- monitor performance and ensure objectives are achieved;
- to determine the strategic direction of the Trust;
- maintain a high standard of corporate governance;
- professional conduct and to maintain the Trust’s financial
  viability.

A copy of the Trust’s organisational structure can be provided on application.

Senior staff and management Board members

For responsibilities and biographical details of the Trust Board Members, please click here. 

Location and contact details for all public-facing departments

Pals and complaints
The Complaints and PALS department aims to provide information, investigate (where appropriate), respond to and learn from complaints and enquiries from any sources, including but not exclusively patients, their families and carers.

Our Trust is committed to using comments, compliments, concerns and complaints from service users, their relatives or carers to continuously monitor and improve the services it provides. 

Humber Teaching NHS Foundation Trust works to the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. Contact details for this service can be found on the PALS webpage

Access to Records

To obtain copies of the information we hold about you, for example your health records, you can contact:

The Medical Records Department
Mary Seacole Building
Willerby Hill
Beverley Road
Willerby
HU10 6ED

Tel: 01482 389275

You can email to HNF-TR.S-A-R@nhs.net  

For more information about requesting copies of the information we hold about you, please click the Related page link on the right handside to find out more information relating to Access to Records.

Freedom of Information

To request any information about the Trust under the Freedom of Information Act or information mentioned in this Publication Scheme, you can contact:

Head of Information Governance and Legal Services
Mary Seacole Building
Willerby Hill
Beverley Road
Willerby
HU10 6ED

You can send an email to: HNF-TR.FOI@nhs.net  
 
For more information about the Freedom of Information Act and requesting information, please click the Related page link on the right handside 

Communications

Communications with the media and information about public events and consultations are dealt with by our Communications Department.

They can be contacted on 01482 389116, or you can write to:

Communications
Humber NHS Foundation Trust
Trust Headquarters
Willerby Hill
Beverley Road
Willerby
HU10 6ED

Email: HNF-TR.communications@nhs.net