Staff Award Winners 2019
Here you will see and learn about our wonderful winners of the Staff Awards that took place on 17 October 2019 at the Mercure Hotel in Hull.
Team of the Year Mental Health Services
Goole Adult Community Mental Health Team
This compassionate team work together to deliver holistic care with the patient at the centre of everything they do. Their innovative carers pack to support carers who feel isolated is being held as a good example and shared with teams throughout the Trust.
They consistently meet the Trust targets for seven day follow ups, CPA, PADR compliance, clinical supervision compliance and mandatory trainings.
The team also have 15 minutes of protected time dedicated to meditation every week. They see this as essential to ensuring they can deliver the best possible care for their service users supported by the vast amount of research out there.
They are a team leading by example!
Team of the Year – Children’s and Learning Disability Services
Granville Court Chefs
Chefs Annette McGrath and Dan Tonks work at Granville Court, a nursing home for adults who have profound and multiple learning disabilities alongside complex physical health needs.
Over 90% of the meals cooked at the home are from fresh and they cater for diverse mealtime prescriptions, birthdays, special events and end of life celebrations when Granville Court mark the passing of a person who has enjoyed a life well lived and loved.
Annette and Dan’s passion, creativity and innovation are inspirational which was recognised by the CQC during the home’s last inspection.
Team of the Year – Community and Primary Care
YourHealth – Prevention and Lifestyle Service
YourHealth provide a range of services to help improve the health and wellbeing of people in the East Riding and North Yorkshire.
Over the last year they have helped over 2800 people in their Social Prescribing Service, rolled out a new health service for fishermen, helped 800 people in North Yorkshire collectively loose over 1000 stone in weight, reduced smoking rates in the East Riding by over 6% in less than five years and smoking in pregnancy rates by 3% in less than a year.
The Service is now working towards being the first smoke free generation in Yorkshire and Humber by aiming to achieve less than 6% prevalence by 2022.
Team of the Year - Secure Services
Swale Ward, Humber Centre
The Swale Ward provides personality disorder services in our Trust’s Medium Secure Unit. The staff on this ward provide excellent patient centred care to people with extremely complex needs.
Staff on the ward have put in a lot of hard work to set up a strategy which focuses on more effective Multi-disciplinary Team working, staff wellbeing and staff training and development.
They have devised and shaped existing processes, implemented Safewards initiatives such as positive words and are devising more practical process such as CPA clinics for the nurses and self-soothing/mindfulness for the staff.
All of this has enabled the staff to develop a culture of positivity and caring, not just for the patients but for each other. There is clear drive and passion to make Swale a better ward and the overall vision is to provide our patients with outstanding care – which they all strive to do.
Team of the Year – Corporate Services
Business Intelligence Department
The Business Intelligence Department have developed some key reporting systems to support both clinical and corporate services. These include the Friends and Family Test and waiting list dashboards and the implementation of statistical process control charts which provides a greater understanding of performance and improves the way we use resources and understand services that need additional support.
The team have also been creating new KPI reports for all our new services which have received excellent feedback from the Scarborough & Ryedale CCG.
Legal and Information Governance Team
This team works tirelessly and quietly behind the scenes actively supporting staff to ensure information governance requirements are not only met but exceeded for the Trust.
They are the first port of call for all information governance matters for existing and new services and in relation to any new products. The legal experts in the team support staff and at times families through the coronial process, attending inquests subjecting themselves to emotionally distressing information whilst at all times remaining professional and being a tower of strength and support for the staff involved.
Outstanding Care Awards
Gail transcends kindness and compassion for residents of Granville Court, its staff and visitors.
Her genuine warmth and gentleness in her approach, coupled with her natural ability to support people, is both inspiring and inspirational to both new and existing staff.
Gail has supported staff at Granville Court through some challenging but exciting times, always going that extra mile to enable staff to gain confidence in new systems or ways of working.
The Trust’s vision of Caring, Learning and Growing is wrapped in Gail’s personality and she is a marvellous ambassador for both the home and the Trust.
Dr Soraya Mayet
Soraya is passionate about making a difference through innovation for those struggling with addictions.
As well as being Trust local Principal Investigator for a number of national research studies, sitting on various national research steering committees and an active member of the Trust Research and Development Group, she also successfully competed for research funds from our local commissioner and was granted further funds from the Yorkshire and Humber Academic Health Science Network to develop an innovative and ambitious local project utilising telemedicine.
Soraya is devoted to improving the future of healthcare through innovation, whilst still maintaining safety and potentially finding new ways of working more efficiently.
Joanne is dedicated, committed, passionate, hardworking and demonstrates great empathy which she shows not just to her patients and the learning disability service, but to the Trust as a whole.
Joanne is the patient experience champion for the inpatient service as well as an Always Event mentor and champions development, learning and sharing new skills within the Learning Disability Service.
Following the recent Panaroma investigation into Whorlton Hall in County Durham, where serious abuse had taken place for people with Learning Disabilities, Joanne arranged a one day workshop to address the issues raised in the investigation and to highlight any areas for our own Trust we wanted to change and improve for the better. The workshop saw involvement from the Trust’s Safeguarding and Positive Engagement teams, Learning Disability staff, local CCGs and Hull University.
Joanne is passionate about making these changes locally as well as nationally and is talks with the CCGs about the possibility of delivering the workshop to other organisations that provide learning disability services.
Patient and Carer Experience Award
Over the past 12 months Tom has supported the Patient and Carer Experience agenda on a weekly basis. His passion, commitment, enthusiasm, charisma and warmth is a true inspiration.
He is a very active Patient and Carer Experience Champion who has told his Patient Story at our Trust Board. Tom did a fabulous piece of research on Gaming and Mental Health and gave an excellent presentation at a Staff Champion of Patient Experience forum. Tom is a member of our Staff Champion of Patient Experience forum. He attends all of the Patient and Carer Experience Team workshops and supports the Trust by giving his lived experiences to help services to make improvements.
Tom has come on from strength to strength in his confidence and deserves to be recognised for his continued support to the Trust. He has an incredible 'can do' attitude and is a real credit to us all.
Gavin has used his past professional knowledge, lived experience, time and talents, to make a big contribution to Patient and Carer experience. He takes part in: interview panels; PACE Forums, working groups and workshops; represents Veterans as their 'Champion'; and presentations alongside Patient and Carer Experience Manager Mandy Dawley.
Gavin is also a Founder member and active participant in the Journey's group and a Trust volunteer and peer supporter.
Gavin gives of his time to benefit people in Recovery, and those who are trying to make a difference. He does it with good grace, a friendly manner and a big heart.
Anne has given great commitment to the Programme of Organisational Development, she shows her belief in it in her conversations, contributed significantly to the content and development of the staff charter and leadership framework. Anne always shares the views of the wider staff group through her role as governor to ensure it is taken into consideration.
Lenny is a Patient Experience Champion. He began volunteering whilst in Townend Court and, with support, he set up a Meet and Greet service where he would make drinks for visitors, people using the out-patient service and their carers – always with a big smile on this face.
Lenny has also been part of the Learning Disability Service interview process for several posts and recently contributed to NHS England’s film our Patient and Carer Experience Team.
Health Stars Sparkle Award
Speech and Language Therapists
The SALT team have worked closely with Health Stars to proactively fundraise for service enhancements. Allanah and Gemma ran the Hull 10K and Gill Emerson has coordinated community involvement from the local Lions Associations to help raise funds for specialist equipment.
Apprentice of the Year
Yvonne Hepworth has shown hard work, dedication and commitment whilst undertaking a level 3 NVQ qualification.
Yvonne uses the knowledge which she gains through her own individual development to support other members of the staff team with their own development and learning as well.
Throughout all of her learning, Yvonne has demonstrate a lifelong commitment to developing herself on both a personal and professional level, not only support and enhance her work at Townend Court but to also demonstrate to herself that she can achieve things in life, if she wants to.
Chief Executive’s Rising Star Award
Sam is a passionate, inspiring nurse who gives so much to patients and staff. Sam qualified as a nurse in 2017 and is now a senior nurse in the Trust’s Frailty and Unplanned Care team.
Sam has worked hard to achieve her aspiration of becoming a senior nurse by developing a portfolio of achievements, testimonies from staff and patients and joining the NHS Leadership Academy’s Edward Jenner Programme.
Sam’s passion and dedication for her job is tangible. We are sure that Sam has an exciting and inspiring career ahead of her.