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New Single Point of Contact (SPOC) for Humber Teaching NHS Foundation Trust Community Services – 18 April 2023

Published: 30 March 2023 to 31 December 2098

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On 18 April 2023, the contacts for all GPs, patients, carers, social services, acute trusts and all other Community Service users in Whitby, Pocklington and Scarborough and Ryedale will merge into a Single Point of Contact for the Trust’s Community Services.

This change will provide a SPOC for all neighbourhood care teams. The refined process will:

Provide an improved service for both patients and staff, and a greater continuity of care
Deliver increased referral efficiencies within a single referral protocol

The new SPOC will not impact provision of care. Existing patients receiving community care will be issued with the new SPOC information.

For more information, visit the SPOC webpage here.

Summary:
On 18 April 2023, the contacts for all GPs, patients, carers, social services, acute trusts and all other Community Service users in Whitby, Pocklington and Scarborough and Ryedale will merge into a Single Point of Contact for the Trust’s Community Services.
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