Improving Health and Wellbeing

Patient experience

Four women talking

Putting patients first is our priority here at Humber NHS Foundation Trust. Involving them, their carers and the public in all that we do has become an integral part of our culture and everyday thinking. In order to embrace a broad perspective, we would like to listen to people from all parts of the community, from a range of different ethnic groups, different gender and include people with a disability. The NHS Next Stage Review ‘High Quality Care For All’ (2008) places quality at its heart.  It sees public and patient involvement as central to service planning and provision, and a major catalyst for service improvement.

We have a programme for capturing patient experience and value your honest feedback on the services we provide.

We will have access to online survey tools here, and also report the findings and actions that have resulted from the work undertaken.
If you have any queries about patient experience, please contact Jules Williams, Deputy Director of Governance & Patient Experience at jules.williams1@nhs.net.